Delivery Information

We will aim to despatch your goods within 48 hours.

You may be required to sign for your parcel when it is delivered. If you are not at home when the parcel arrives, a card will be left for you to arrange an alternative delivery date with your local delivery office.

If for any reason you have a query regarding the delivery of your order, please contact our customer services helpline on telephone number +44 (0)1262 404166 (UK) or email customerservices@pachacollection.com
Please remember to include your Customer Number (if known), your full name, postcode and telephone number when corresponding by email.
 

Postage Costs

Delivery to the UK:
£3.99 – Order will be delivered within 5 working days (Monday to Friday). Method: Royal Mail First Class Recorded Delivery. Please contact our Customer Service Department should you require a tracking number.

Delivery to the EU:
£4.99 – Order will be delivered within 5-10 working days (Monday to Friday). Method: Royal Mail standard Airmail.

Delivery to the Rest of the World:
£9.99 – Order will be delivered 5-10 working days (Monday to Friday). Method: Royal Mail standard Airmail.

Countries we Deliver to:

Albania
Andorra
Armenia
Austria (EU)
Azerbaijan
Azores (EU)
Balearic Islands (EU)
Belarus
Belgium (EU)
Bosnia Herzegovina
Bulgaria (EU)
Canary Islands
Corsica (EU)
Croatia
Cyprus (EU)
Czech Republic (EU)
Denmark (EU)
Estonia (EU)
Faroe Islands
Finland (EU)
France (EU)
Georgia
Germany (EU)
Gibraltar (EU)
Greece (EU)
Greenland
Hungary (EU)
Iceland
Irish Republic (EU)
Italy (EU)
Kazakhstan
Kosovo
Kyrgyzstan
Latvia (EU)
Liechtenstein
Lithuania (EU)
Luxembourg (EU)
Macedonia
Madeira (EU)
Malta (EU)
Moldova
Monaco (EU)
Montenegro
Netherlands (EU)
Norway
Poland (EU)
Portugal (EU)
Romania (EU)
Russia
San Marino
Serbia
Slovakia (EU)
Slovenia (EU)
Spain (EU)
Sweden (EU)
Switzerland
Tajikistan
Turkey
Turkmenistan
Ukraine
Uzbekistan
Vatican City State